We stand behind what we sell. We warranty our in house products for 90 days from date of purchase against defects in materials or workmanship prior to installation. All products we carry and sell that are from outside sources will carry the warranty that those manufactures supply. We do not warranty any product from willful neglect or abuse and there are no refunds on special order or electrical parts. The consumer will need to request a return authorization number from us prior to returning any product. Any products returned will need to be inspected by us. Upon our inspection if we find a defect we will either repair or replace the part at our discretion. All returned items must be in new condition and are subject to inspection. If you have a problem with any products we sell, please feel free to contact us and we will do our best to get you taken care of and back out enjoying your Toy again! There is a 25% restocking fee on all returnable parts. Special order and Electrical parts are non returnable.
Product and Application Waiver All products sold by North West Toy’s, LLC are sold for off-road use only. Any other use or application is the responsibility of the purchaser and/or user. Rock crawling and off-road driving is an inherently dangerous activity. Some modifications will adversely affect the on-road handling characteristics of your vehicle. Some modifications and installation of certain after-market parts may under certain circumstances void your original dealer warranty. Modifications of your vehicle may create dangerous conditions, which could cause serious bodily injury or death. Buyers and users of these products hereby expressly assume all risks associated with any such modifications and use. North West Toy’s, LLC also recommends strongly that all products be installed by trained professionals only. Please contact us prior to returning products. Since each vehicle is a custom build some parts we sell may need to be trimmed, or slightly modified to fit your vehicle. You are the final builder of your vehicle. Once a part has been modified it can’t be returned.
Please read our warranties/conditions page prior to purchase. You are the builder and end user of your vehicle and any product you buy. We are not liable for any and all issues, problems, or liabilities associated with there use. If you don’t agree with the warranties and conditions please don’t buy our products.